Reference

tarungtoto Privacy Policy For Your Account

Our Privacy Policy explains how we handle the details connected with your tarungtoto account, from phone verification to device access and wallet status.

Account data clarityWallet detail handlingDevice access controlsPolicy request path
tarungtoto tarungtoto Privacy Policy For Your Account
CONTACT ROUTES

Policy Help Beside Wallet Status

A clear contact path matters when you want to ask what we hold about you or why a record appears on your account.

Privacy request Use our on-site support contact to ask which account details we hold, why they are used and how to request a correction. Include your registered phone number only through the secure contact path, not in a public message.
Wallet record For DANA, OVO, GoPay or QRIS questions, attach the payment reference shown in your account rather than sending a full wallet password. We use that reference to locate the relevant status without asking for unnecessary access details.
Login concern If phone verification or a device login does not match your account, contact support through the site path and describe the step that stopped. We may ask for account checks before discussing personal details or changing access information.
DATA CONTROLS

Six Controls Around Your Data

We apply this policy to practical account events rather than treating every visit the same way.

Account details

We use the details you submit during account opening, including your phone number and verification result, to identify your account and manage access. We do not need your wallet password to confirm that the account belongs to you.

Device signals

Login time, browser type and basic device signals can help us spot unusual access or repeated verification attempts. On a phone, these checks support the path from login to the lobby without reading unrelated files on your device.

Cookies

Cookies and similar browser storage can remember a session choice, protect account steps and help a requested page load correctly. You can manage browser storage through your device settings, although removing it may require another phone verification.

Wallet records

A DANA, OVO, GoPay or QRIS reference helps us match a payment status with the correct account. Bank transfer and virtual account records may be retained for reconciliation, receipt checks and responding to a payment question.

Retention

We keep information only for the period needed for the purpose described, account security, dispute handling or a legal requirement that applies where local law permits. Ask through support if you need the retention period for a particular record category.

Change requests

You can ask us to correct account details, explain a processing purpose or clarify a disclosure through the on-site support route. We may verify your identity first, then record the request and reply using the contact details linked to your account.

Privacy Policy Answers For Your Account

These answers address the privacy questions you may have before opening an account or using the lobby. We keep each response tied to a real tarungtoto step, including phone verification, mobile access, wallet records and support requests. If your question concerns a record not covered here, use the contact path in this Privacy Policy and describe the account step involved.

It covers information connected with your account, phone verification, login activity, device signals, cookies, support messages and payment references. It also explains how we use, store and disclose those details for access, security, reconciliation and support where local law permits.

Phone verification helps us connect an account request with the person seeking access and detect repeated or unusual attempts. We record the verification result for account security, then use the registered contact route when a privacy or login request needs an account check.

Yes. The policy covers payment references and status details linked with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records. We use them to match receipts, investigate status questions and maintain the correct account history.

We may collect basic signals such as browser type, device characteristics, login time and session activity. On a mobile browser, these details help protect the path from phone verification to the lobby. They do not give us access to unrelated files on your device.

Send a correction request through the on-site support contact and identify the account detail you believe is inaccurate. We may ask you to complete an account check before changing it, so another person cannot alter your phone, wallet or login records.

The period depends on the type of record and its purpose, such as account security, payment reconciliation, dispute handling or a legal requirement. You can ask support about a specific category, and we will explain the applicable period where local law permits.

You can contact us through the policy support route to ask about a disclosure connected with your account. We may first verify your identity, then explain the purpose and category involved, subject to applicable legal duties and limits where local law permits.